Information We Collect

We may collect the following types of information when you interact with us:

• Contact details — name, phone number, email address, and location
• Enquiry details — information you share when asking about equipment, finance or insurance
• Transaction details — information related to purchases, financing applications, or service requests
• Communication records — details of calls, emails, or messages exchanged with our team

How We Use Your Information

Your information helps us serve you better. We use it to:

• Respond to enquiries and provide quotations or product information
• Process finance and insurance applications
• Coordinate sales, delivery, and after-sales service and support
• Share relevant updates, offers, or service reminders where appropriate
• Improve our services and customer experience

Sharing of Information

We do not sell your personal information. It may be shared only in the following circumstances:

• With banks, NBFCs, or insurance partners strictly to process your finance or insurance request
• With equipment manufacturers or service partners where required to fulfil your order or service request
• When required by law, regulation, or a valid request from a government authority

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, alteration, or loss. Access to your information within our team is limited to those who need it to assist you.

Cookies & Website Data

Our website may use basic cookies to help it function properly and to understand how visitors use our pages. Cookies do not collect sensitive personal information, and you can choose to disable them in your browser settings at any time.

Your Rights

You have the right to:

• Ask us what personal information we hold about you
• Request corrections to inaccurate or outdated information
• Request that we stop using your information for marketing communication
• Withdraw consent for optional data uses, where applicable

To exercise any of these rights, simply reach out to us using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically.